The Royal Manor Theatre needs to gather and use certain information about individuals to help us keep in touch with individuals who wish to know about our events, and members to ensure that they are covered as part of our Insurance liabilities.
This document describes how we handle your data, and why we need it.
Why this policy exists
This data protection policy ensures Royal Manor Theatre:
Complies with data protection law and follow good practice
Protects the rights of staff, customers and partners
Is open about how it stores and processes individuals’ data
Protects itself from the risks of a data breach
Data protection law
The Data Protection Act 1998 describes how organisations — including The Royal Manor Theatre — must collect, handle and store personal information.
These rules apply regardless of whether data is stored electronically, on paper or on other materials.
To comply with the law, personal information must be collected and used fairly, stored safely and not disclosed unlawfully.
The Data Protection Act is underpinned by eight important principles. These say that personal data must:
Be processed fairly and lawfully
Be obtained only for specific, lawful purposes
Be adequate, relevant and not excessive
Be accurate and kept up to date
Not be held for any longer than necessary
Processed in accordance with the rights of data subjects
Be protected in appropriate ways
Not be transferred outside the European Economic Area (EEA), unless that country or territory also ensures an adequate level of protection
What data we store
We store the following data on individuals
Email subscription list (via Mailchimp)
Historical Booking Information (via TicketSource)
We use this data on a pure communication basis, to help us run the Theatre effectively and ensure those who have asked to know about the theatre are kept up to date.
Historical booking data allows us to plan future productions and ensure that we put on productions that you all love.
Membership Data and Patron Data is kept to allow us to ensure that members who partake in Theatre activities are fully covered by our insurance when on the premises.
How we store the data
We are currently moving away from paper records, but some of your data may exist in both digital and paper formats. These are kept secure and are only accessible by relevant members of the Theatre group.
If you wish to request details of what data we store on you, or wish for us to remove your data, please email